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How To Fix Pixel 7 Pro Connected Not Charging

Facing issues with your Pixel 7 Pro not charging when connected can be frustrating. It's crucial to address this problem promptly to ensure your device remains functional.

By following a series of systematic steps and troubleshooting methods, you can potentially resolve this issue and get your device back to optimal charging functionality.

In the following discussion, we will explore various strategies and tips to help you troubleshoot and potentially fix the Pixel 7 Pro connected not charging issue.

Key Takeaways

  • Clean charging port and cable for proper connection
  • Monitor battery health and optimize settings
  • Troubleshoot with restart and test charger
  • Seek professional assistance for persistent issues

Check Power Source and Cable

To ensure efficient charging of the Pixel 7 Pro, begin by verifying the adequacy of the power source and the integrity of the charging cable. The Pixel 7 Pro supports fast charging, necessitating a power source that can deliver the required voltage and amperage. Using an insufficient power source may result in slow or ineffective charging.

Additionally, a high-quality charging cable is essential to establish a proper connection between the power source and the device. Ensure that the charging cable is not frayed or damaged, as this can impede the charging process.

A clean charging port on the Pixel 7 Pro is also crucial for seamless charging. Inspect the USB-C port to ensure it is free from debris or lint that may obstruct the connection. Testing the charger and cable with another device can help confirm their functionality.

If the Pixel 7 Pro still does not charge, attempting to charge it with a different power source or outlet can help identify if the issue lies with the original power supply.

Clean Charging Port

Carefully clean the charging port of your Pixel 7 Pro using appropriate tools and techniques to ensure optimal charging performance. Dust, debris, and dirt can accumulate in the port over time, hindering the connection between the charging cable and your device.

To effectively clean the charging port and maintain seamless charging functionality, consider the following:

  • Utilize a dust blower and a brush to remove physical debris that may be obstructing the connection.
  • Use a cotton swab dipped in isopropyl alcohol to carefully clean inside the charging port, ensuring a thorough removal of dirt and grime.
  • Pay attention to the charging cable connector as well, cleaning it gently to maintain a good connection with the port.

Restart Pixel 7 Pro

Consider initiating a restart on your Pixel 7 Pro to potentially resolve any temporary software glitches impacting the charging functionality. When facing charging issues with your Pixel 7 Pro, a simple restart can often work wonders.

To restart your Pixel 7 Pro, press and hold the Power button for about 30 seconds until the device powers off and then back on. This action can help address minor charging issues and restore normal charging functionality by refreshing the software system. However, make sure your Pixel 7 Pro has sufficient battery power remaining to successfully reboot after the restart process.

Restarting the Pixel 7 Pro is a straightforward troubleshooting step that is quick and easy to perform before delving into more complex solutions for the connected not charging problem. By restarting the device, you can potentially clear any temporary software hiccups that might be hindering the charging process, allowing your Pixel 7 Pro to charge properly again.

Test Charger With Another Device

Before exploring deeper troubleshooting steps, it is advisable to initially assess the functionality of the charger by testing it with another compatible device. This step can help determine if the charger is indeed the source of the issue or if it is specific to the device being charged.

Here are some key points to consider when testing the charger with another device:

  • Use a different device that is known to charge properly to confirm if the charger can deliver power effectively.
  • Verify that the charger is compatible with the device you are trying to charge to rule out any compatibility issues that may be causing the problem.
  • Testing the charger with another device helps in isolating whether the charging problem lies with the charger itself or the original device, providing valuable insights for further troubleshooting.

Inspect for Physical Damage

Upon examination of the device, thoroughly assess the charging port for any indications of physical damage that could impede the charging process. Check for bent pins, debris, corrosion, or moisture in the USB-C port that may be affecting the connection. Inspect the charging cable for any fraying, bending, or visible damage that could hinder a proper connection between the device and the charging brick. Additionally, ensure there are no visible cracks or damage on the charging brick or adapter that may impact the charging process.

It is essential to examine the phone's USB-C port for any foreign objects, lint, or dirt accumulation that could disrupt the charging connection. Even minor physical damage to the charging port, cable, or brick can lead to connectivity issues and prevent the device from charging correctly. By identifying and addressing any physical damage promptly, you can improve the chances of resolving the Pixel 7 Pro's charging problems efficiently.

Monitor Battery Health

Regular monitoring of the battery health of your Pixel 7 Pro is crucial for tracking charging patterns and assessing capacity degradation efficiently. By staying vigilant about your battery's condition, you can ensure optimal performance and longevity.

To effectively monitor your Pixel 7 Pro's battery health, consider the following:

  • Utilize Battery Health Monitoring Apps: Apps like AccuBattery or GSam Battery Monitor can provide detailed insights into your battery's performance, charging cycles, and overall health.
  • Monitor Battery Temperature: Keep an eye on the battery temperature while charging to prevent overheating, which can lead to damage and reduced battery life.
  • Track Charging Cycles: Note the number of charging cycles your device goes through and observe any changes in charging speed, which can indicate potential issues with the battery.

Use Safe Charging Practices

Implement safe charging practices to safeguard the battery health and longevity of your Pixel 7 Pro. When charging your device, opt for certified chargers and cables to ensure compatibility and prevent damage. Avoid using fast charging excessively as it can generate heat, potentially harming the battery over time. Additionally, steer clear of charging your phone in extreme temperatures to prevent overheating issues that could affect the battery performance.

To maintain optimal battery health, unplug your Pixel 7 Pro once it reaches 100% to prevent overcharging, which can lead to battery degradation. Regularly inspect and clean the charging port to remove any debris that may hinder a proper connection during charging. For added protection, consider using a surge protector to shield your device from power surges that could occur while charging. Lastly, when not in use, avoid leaving your device plugged in for extended periods, and utilize the Power button to turn off the screen to conserve battery life.

Check for Software Updates

To ensure optimal performance and address potential charging issues, it is essential to regularly check for software updates on your Google Pixel 7 Pro. Keeping your device updated can significantly improve its fast charging capabilities and overall functionality related to USB charging.

Here are three key reasons why staying up to date with system updates is crucial for resolving charging problems:

  • System Update: Regularly checking for system updates ensures that your Pixel 7 Pro has the latest fixes and enhancements, including improvements to charging performance.
  • Fast Charging: Software updates often include optimizations for fast charging functionality, allowing your device to charge more efficiently.
  • Google Pixel 7 Pro: Google releases periodic updates specifically targeting charging-related issues, making it vital to install these updates promptly.

Optimize Device Settings

How can you fine-tune the device settings on your Pixel 7 Pro to enhance charging efficiency and resolve connectivity issues effectively?

To optimize your Pixel 7 Pro's charging performance, start by adjusting the Battery settings. Disable Adaptive Charging temporarily to troubleshoot any potential issues. Efficient power management is crucial for ensuring a smooth charging process. Explore the advanced settings related to power usage and charging behavior to customize your device according to your preferences. By delving into the Battery settings, you can customize charging preferences to address any 'connected not charging' issues that may arise.

Fine-tuning your Pixel 7 Pro's device settings is essential to maximize charging efficiency. By focusing on power management and charging performance, you can ensure that your device charges effectively and stays connected without interruptions. Take advantage of the customization options available in the Battery settings to tailor your device's charging behavior to suit your needs. By optimizing these settings, you can resolve connectivity issues and enhance the overall charging experience on your Pixel 7 Pro.

Seek Professional Help if Needed

If basic troubleshooting steps fail to resolve the Pixel 7 Pro's connected not charging issue, seeking professional assistance is advisable. When encountering persistent charging problems with your Google Phone, it may be time to consult experts for a more accurate diagnosis and solution. Here are some reasons why seeking professional help could be the best course of action:

  • Authorized Repair: Visiting an authorized service center ensures that your Pixel 7 Pro is handled by trained professionals who are well-versed in diagnosing and fixing charging issues specific to your device.
  • Specialized Tools: Professional technicians have access to specialized tools that can help pinpoint hardware-related charging problems that basic troubleshooting methods may overlook.
  • Tailored Solutions: Experts can provide tailored solutions based on the specific charging issue affecting your Pixel 7 Pro, ensuring a more precise and effective resolution.

Before attempting a factory reset or investing in a new wireless charger, consider reaching out to professionals who can offer informed guidance and assistance.

Frequently Asked Questions

Why Is My Phone Not Charging but Connected?

When a phone is connected but not charging, potential causes include faulty charging components, software issues, insufficient power supply, or damaged ports. Troubleshooting steps involving checking connections, trying different chargers, and adjusting settings can help diagnose and resolve the issue.

Why Does Battery Say Connected but Not Charging?

When the battery indicates 'connected but not charging' on a device like the Pixel 7 Pro, it suggests a potential power supply issue. This message commonly appears due to low-power USB ports or insufficient power from the charging cable or adapter.

How Do I Reset My Google Pixel Battery?

To reset the Google Pixel battery, press and hold the power button for 30 seconds to force a reboot. This method is a simple and effective way to troubleshoot charging issues and clear any temporary glitches or software bugs causing problems.

How Do I Clean My Pixel 7 Charging Port?

To clean the charging port of your Pixel 7, use a dust blower, brush, and isopropyl alcohol-dipped cotton swab to remove debris and grime. Ensure a proper connection by cleaning the cable connector and port pins for optimal charging performance.


In conclusion, troubleshooting charging issues with your Pixel 7 Pro can be done by following a few simple steps:

  • Check the power source, cable, and charging port.
  • Restart the device and test the charger with another device.
  • Practice safe charging habits and keep the device updated with the latest software.

If the issue persists, it is advisable to seek professional assistance for further diagnosis and resolution.

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Alex Mitchell
Alex Mitchell

Alex Dockman is an IT Systems Engineer and tech enthusiast with a knack for making complex technology topics understandable. With a background in Computer Science and hands-on experience in Silicon Valley, he shares his insights on docking stations and connectivity solutions, helping readers navigate the tech world. Alex's writing is known for its clarity and precision, making technology accessible to all.

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