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How To Fix Dualsense Controller Not Charging

The inability of a DualSense controller to charge can be a frustrating issue, disrupting your gaming experience.

When faced with this problem, it's essential to explore various troubleshooting methods to pinpoint and rectify the underlying cause.

From examining potential software glitches to evaluating hardware connections, there are practical steps to take that might offer a solution.

By understanding the common triggers of charging malfunctions and implementing specific fixes tailored to your situation, you can potentially regain full functionality of your controller.

Key Takeaways

  • Ensure USB cable connection is secure and free of debris or damage.
  • Update PS5 firmware and optimize power settings for charging.
  • Try different cables and power sources for troubleshooting.
  • Seek professional assistance or explore warranty coverage if issues persist.

Common Causes of Charging Issues

Common Causes of Charging Issues with the DualSense controller can stem from various hardware and software factors that impact its ability to charge effectively. One common issue is faulty USB ports on the PS5 console, which can prevent the controller from charging properly.

Another frequent culprit is defective charging cables. Using damaged or low-quality cables may lead to the DualSense controller not charging as it should.

Communication issues between the controller and console are also known to cause charging problems. When there are disruptions in the communication between the two devices, the charging process can be interrupted.

Additionally, power supply settings that are not optimized for charging can affect the DualSense controller's ability to charge efficiently. It is essential to ensure that power-saving settings are configured correctly to provide adequate power for charging the controller.

To address these issues, users should check the USB ports, cables, and communication between the controller and console to troubleshoot and fix charging issues effectively.

Troubleshooting Steps for DualSense Controller

When encountering issues with the DualSense controller not charging, a systematic approach to troubleshooting can help identify and resolve the underlying causes efficiently. Begin by ensuring that the USB cable is securely connected to both the DualSense controller and the power source.

Test the USB port on the controller for any debris or damage that may be hindering the charging process. Trying a different USB cable can help rule out any potential issues with the cable itself.

Check the battery level indicator on the controller to determine if the device is receiving power. If the controller still does not charge, consider using a different power source or charging station for further troubleshooting.

Sometimes, simply changing the USB port used for charging can also resolve the charging issue. By following these troubleshooting steps, you can effectively diagnose and address charging problems with your PS5 DualSense controller.

Solutions for Charging Problems

To address charging problems with the DualSense controller, consider updating the PS5 firmware to version 20.02-02.26.00. This update can often resolve issues related to controller charging.

Additionally, ensure that the PS5 console is set to provide power to USB ports even when in rest mode. If using the front USB port for charging presents problems, switch to the rear USB ports on the console.

Trying different cables, such as using a different Type-A to Type-C or Type-C to Type-C USB cable, may also help in fixing a PS5 controller that is not charging correctly.

It is essential to keep the system updated by regularly checking for firmware updates and installing them promptly to maintain optimal performance. By following these steps and ensuring the proper power supply and cable connection, users can troubleshoot and resolve charging issues with their DualSense controller effectively.

Additional Tips for Charging Success

For optimal charging success with the DualSense controller, it is crucial to ensure a secure connection between the USB cable and both the controller and the power source. Here are some additional tips to enhance the charging experience:

  1. Try Different USB Cables: Use a different USB-A to USB-C or USB-C to USB-C cable to troubleshoot charging issues effectively.
  2. Clean Ports: Ensure the USB-C port on the controller and the USB ports on the PS5 are clean to establish a proper connection for charging.
  3. Test Different Power Sources: Experiment with various power sources like a wall charger or a computer to see if the controller charges successfully.
  4. Check for Firmware Updates: Keep the controller updated with the latest firmware to address any charging-related software issues.

Seeking Professional Assistance

If troubleshooting the DualSense controller's charging issues independently proves unsuccessful, seeking professional assistance from PlayStation Support for advanced diagnostics and solutions is recommended. Some charging problems may stem from hardware faults that require specialized attention. In such cases, contacting professional assistance can help identify and address these underlying issues effectively. Additionally, if your DualSense controller is still under warranty, exploring warranty coverage for potential repairs or replacements related to charging issues is advisable.

For community-based solutions, consider engaging with online forums where other users may have encountered and resolved similar DualSense charging issues. Staying informed about official Sony announcements regarding fixes and updates for DualSense charging problems is also crucial in addressing any widespread issues promptly. Should the need arise, PlayStation Support can guide you through the process of controller repairs or facilitate replacements if necessary. By leveraging professional resources and community insights, you can navigate DualSense charging challenges more effectively.

Frequently Asked Questions

How Do I Fix My Controller Not Charging?

To address the issue of a controller not charging, it is crucial to examine the connection points, try different cables and power sources, clean the charging port, and consider resetting or updating the controller to resolve the charging problem effectively.

Why Is My PS5 Controller Not Working When Plugged In?

When the PS5 controller is unresponsive when connected, potential causes may include a faulty USB cable, a damaged controller port, or software glitches. Troubleshoot by testing different cables, ports, and updating firmware to address the issue effectively.

Why Doesn T PS5 Controller Charge When Plugged Into Wall?

When the PS5 controller fails to charge when connected to a wall outlet, potential causes may be a defective power source, cable, or port. Troubleshoot by testing different outlets, cables, or devices for charging. If issues persist, seek manufacturer support for further assistance.

Why Is My PS5 Controller Not Lighting Up?

The lack of illumination on a PS5 controller may indicate a power issue, potentially stemming from improper connection or charging problems. Checking the USB cable and port connection is essential for troubleshooting and resolving this lighting problem.


In conclusion, addressing charging issues with the DualSense controller requires thorough troubleshooting and potential solutions such as:

  • Using a charging station
  • Trying different cables and power sources
  • Resetting the controller
  • Checking power-saving settings on the PS5

Seeking professional assistance from Sony support may also be necessary to resolve the problem effectively.

By following these steps, users can improve the charging functionality of their DualSense controller.

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Alex Mitchell
Alex Mitchell

Alex Dockman is an IT Systems Engineer and tech enthusiast with a knack for making complex technology topics understandable. With a background in Computer Science and hands-on experience in Silicon Valley, he shares his insights on docking stations and connectivity solutions, helping readers navigate the tech world. Alex's writing is known for its clarity and precision, making technology accessible to all.