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How To Fix Arlo Essential Camera Not Charging

Facing issues with your Arlo Essential camera not charging can be frustrating, especially when reliable surveillance is crucial. The simple act of plugging in the device might not always result in a successful charge, leaving users puzzled and seeking solutions.

Understanding the root cause of this problem and implementing effective troubleshooting steps can restore your camera's functionality and ensure uninterrupted security monitoring. Let's explore some practical tips and strategies to address this common concern efficiently, allowing you to maintain a reliable surveillance system without any disruptions.

Key Takeaways

  • Verify power source functionality and cable condition for optimal charging.
  • Restart the camera and update firmware to resolve charging issues.
  • Clean charging port, test different outlets, and consider battery replacement if needed.
  • Seek expert support from Arlo for tailored solutions to persistent charging problems.

Check Power Source

When troubleshooting issues with the Arlo Essential camera not charging, begin by meticulously scrutinizing the power source for any potential malfunctions. Ensure the power outlet is functioning correctly by plugging in another device to verify its operation. Using a different power adapter can help rule out any issues with the adapter itself. It is crucial to check the micro USB cable connected to the Arlo Essential camera for any visible damage or fraying, as this could be a common reason for charging problems.

Testing the camera with a different power source is also recommended to determine if the issue lies with the camera or the power supply. Verify that the power source meets the recommended output requirements for charging the Arlo Essential camera. Inadequate power supply may lead to charging issues, so it is essential to match the correct specifications.

Inspect Charging Cable

To ensure thorough troubleshooting of the Arlo Essential camera's charging issues, the next step involves closely examining the integrity and connection of the micro USB charging cable.

When inspecting the charging cable, consider the following:

  • Check the micro USB charging cable for any damage or wear to ensure it is functioning properly.
  • Ensure the charging cable is securely connected to both the Arlo Essential camera and the power source to maintain a stable charging connection.
  • Look for any debris or dirt on the charging cable connectors that could hinder the charging process and clean them if necessary.

Restart Camera

Restarting the Arlo Essential Camera can effectively troubleshoot charging issues by refreshing the system. When encountering charging problems with your Arlo Essential Camera, a simple yet often effective step is to restart the device. To do this, power off the camera, wait a few seconds, and then power it back on. This process can help recalibrate the charging mechanism and address any underlying issues that may be causing the problem. It is essential to ensure that the camera is fully powered down before restarting to guarantee a complete reset.

If, after restarting the camera, the charging problem persists, it may be necessary to explore other troubleshooting steps or seek assistance from customer support. By following these initial steps and ensuring that the camera is properly restarted, you can potentially resolve the charging issues with your Arlo Essential Camera efficiently and effectively.

Update Firmware

Having ensured that the Arlo Essential Camera is restarted, the next crucial step in addressing charging issues is updating the camera's firmware. Keeping the firmware up to date is essential for maintaining optimal performance and resolving any charging problems that may arise. Here are three key reasons why updating the firmware is vital for Arlo Essential cameras:

  • Improved Battery Performance: Firmware updates often include optimizations that can enhance the overall battery performance of the camera, ensuring longer usage between charges.
  • Enhanced Charging Functionality: Updating the firmware can address any issues related to the camera's charging functionality, ensuring a more reliable and efficient charging process.
  • Fixes for Charging Problems: Firmware updates may specifically target and resolve issues such as inaccurate battery indicators during charging, providing a more accurate representation of the battery level.

Regularly checking for and installing firmware updates is crucial for ensuring that your Arlo Essential Camera functions as intended and maintains optimal battery performance.

Reset Camera Settings

Resetting the camera settings can effectively address charging issues by refreshing the Arlo Essential Camera's configuration. This process serves to clear any glitches or errors that may be hindering the charging functionality. Arlo recommends this standard troubleshooting step for various issues, including charging problems. The reset can be performed easily through the camera's settings menu or by utilizing the reset button on the camera itself.

After resetting the camera settings, it is crucial to check whether the charging problem persists. This verification step will help determine if the issue has been successfully resolved. By resetting the camera settings, you are essentially giving the device a fresh start, potentially eliminating any software-related issues that were impeding the charging process.

Remember to follow the manufacturer's guidelines while resetting the camera to ensure that the process is carried out correctly. If the charging problem persists even after resetting the camera settings, further troubleshooting steps may be necessary to pinpoint and resolve the issue.

Clean Charging Port

To ensure optimal charging performance, maintaining a clean charging port on the Arlo Essential camera is essential. Proper care of the charging port can prevent issues with the charging connection and ensure that the camera charges efficiently. Here are some steps to clean the charging port effectively:

  • Use a soft brush or compressed air: Gently clean the charging port using a soft brush or compressed air to remove any dust or debris that may have accumulated.
  • Remove obstructions: Check for any lint or debris that could be obstructing the charging connection and carefully remove it to allow for a proper charging connection.
  • Avoid sharp objects: Refrain from using sharp objects to clean the charging port as they could cause damage. Stick to soft tools that won't harm the port.

Regular maintenance of the charging port is crucial to keep your Arlo Essential Camera functioning correctly. Make sure the port is dry before attempting to charge the camera again and incorporate cleaning it into your routine maintenance tasks.

Test Different Outlet

Consider trying out a different power outlet to troubleshoot charging issues with your Arlo Essential Camera. When the camera is not charging properly, it's essential to test different outlets to determine if the problem lies with the power source.

Varying power capacities of outlets can impact the charging process. By using alternative outlets, you can identify if the charging problem is specific to a particular power source.

Before plugging in your camera, ensure the outlet is functioning correctly by testing it with another device. Sometimes, changing outlets can resolve charging issues stemming from faulty electrical connections. This simple step can help isolate the root cause of the problem and potentially get your Arlo Essential Camera charging again.

Remember to verify the functionality of each outlet to ensure a stable power supply for your camera's charging needs.

Replace Battery

If your Arlo Essential camera is not charging, one potential solution is to consider replacing the battery. The Arlo Essential camera comes with a non-removable battery, so if charging issues persist, a battery replacement may be necessary.

Here are some steps to guide you through the process:

  • Purchase a replacement battery for the Arlo Essential camera from authorized retailers or directly from the manufacturer.
  • Carefully follow the manufacturer's instructions for replacing the battery in your Arlo Essential camera to ensure proper installation.
  • Once the battery has been replaced, test the camera to see if it is now charging correctly.

Contact Arlo Support

When facing persistent charging issues with your Arlo Essential camera, seeking assistance from Arlo Support can provide expert guidance and tailored solutions for resolving the problem efficiently. Contacting Arlo Support allows you to troubleshoot any charging issues effectively with the help of knowledgeable professionals.

By reaching out to Arlo Support, you can benefit from personalized support specifically designed to address Arlo Essential camera charging concerns. The Arlo Support team is equipped to provide live assistance and offer step-by-step instructions to help you fix the charging problem promptly.

Whether you are struggling with battery issues or encountering difficulties with the charging process, engaging with Arlo Support can streamline the troubleshooting process and ensure that your Arlo Essential camera functions optimally.

Don't hesitate to contact Arlo Support for comprehensive assistance in resolving your Arlo Essential camera charging issues efficiently.

Frequently Asked Questions

How Do I Fix My Camera Not Charging?

To address issues with a camera not charging, ensure a secure connection between the camera and the power adapter, observe the LED indicator for confirmation, try different cables or outlets, clean metal contacts, and follow manufacturer-provided troubleshooting steps for further assistance.

Why Is My Arlo Charging Cord Not Working?

When the Arlo charging cord is not working, potential issues may include damage, loose connections, or outlet problems. Troubleshoot by checking for physical damage, ensuring secure connections, testing with another device, and trying different power outlets.

How Do I Know if My Arlo Essential Camera Is Charging?

To determine if your Arlo Essential camera is charging, observe the blue LED flashing for 3 seconds during charging. Check the Arlo app for a battery charging icon. Troubleshoot by trying different power outlets and ensuring a secure micro USB connection.

How Do You Revive a Dead Arlo Battery?

To revive a dead Arlo battery, ensure a clean micro USB connection, utilize a suitable AC power adapter, and try diverse power outlets. Follow troubleshooting guidelines for optimal charging performance. Revive the battery by addressing connectivity and power source issues systematically.


In conclusion, troubleshooting steps such as checking the power source, inspecting the charging cable, restarting the camera, updating firmware, resetting camera settings, cleaning the charging port, testing different outlets, and replacing the battery can help resolve issues with an Arlo Essential camera not charging.

If problems persist, contacting Arlo support for further assistance is recommended.

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Alex Mitchell
Alex Mitchell

Alex Dockman is an IT Systems Engineer and tech enthusiast with a knack for making complex technology topics understandable. With a background in Computer Science and hands-on experience in Silicon Valley, he shares his insights on docking stations and connectivity solutions, helping readers navigate the tech world. Alex's writing is known for its clarity and precision, making technology accessible to all.

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