You check the volume, restart the console, but there’s still no sound coming from your PS5. It’s frustrating, especially when everything else seems to work fine. You’re not alone—this issue trips up a lot of users. The fix might be simpler than you think, and it probably doesn’t require sending the console in for repairs. Something small could be throwing off the entire audio output.
Fix PS5 No Sound by Checking TV Volume First
Something simple might be causing your PS5 sound issue—start by checking your TV’s volume. Grab your TV remote and make sure the sound isn’t muted; press the unmute button or check the settings menu. Turn the volume up to a noticeable level so you can hear the PS5 audio. Use the TV remote to select the correct HDMI input where your PS5 is connected—this fixes many audio problems. If you’re using a monitor, confirm its audio settings route sound from the PS5. Double-check that no other output devices are selected in the TV settings. A quick fix with your TV remote often solves the issue.
Inspect Your HDMI Cable for Damage or Loose Connections
A loose or damaged HDMI cable could be the reason you’re not getting sound from your PS5. Check that your HDMI cables are firmly plugged into both the PS5 and your TV or audio device—loose ends cause audio drops. Look closely for fraying or bent pins; damaged connectors often lead to a faulty HDMI signal. If you spot any wear, that’s likely the culprit. Test the cable with another device to confirm it works. Don’t assume all HDMI cables are good even if they look fine—some fail internally. Replace suspected faulty HDMI cables promptly to restore sound.
Try a Different HDMI Port or Cable to Rule Out Faults
Switching to a different HDMI port on your TV can quickly reveal if the issue lies with the port itself. If sound still doesn’t work, try using a different HDMI cable—it might be defective. A known-good cable can rule out faults. Make sure to securely plug in both ends, as loose connections often cause audio problems. Test the cable with another device to confirm it works. Also, check your TV’s audio settings for the new HDMI input, since incorrect settings can silence sound. Using a different HDMI cable or port helps narrow down whether the problem is with your PS5, cable, TV port, or setup. Don’t skip this simple step—it often fixes things fast.
Update PS5 System Software to Fix Audio Bugs
If you’re dealing with sound issues, updating your PS5 system software could resolve underlying audio bugs. Head to Settings > System > System Software and select System Software Update and Settings to check for updates. Sony regularly releases patches to fix PS audio problems, so installing the latest version is crucial. An updated system guarantees better compatibility and performance across all audio devices. To update PS5 system software, just follow the on-screen prompts and let the console install the update. Don’t skip this step—keeping your system current helps fix PS sound issues before they worsen. Regularly check for updates to maintain smooth gameplay and prevent future audio glitches.
Set HDMI as PS5 Audio Output to Restore Sound
Since your PS5 might not output sound correctly, start by setting HDMI as the primary audio output. Go to Settings > Sound > Audio Output and set HDMI as PS5 audio output by choosing HDMI Device (TV). Turn off “Enable 3D Audio for TV Speakers” to avoid conflicts. Make certain your audio format is set to Linear PCM for best compatibility. Check that your HDMI cable is firmly connected—sometimes, it loosens over time. If needed, replug the HDMI cable to guarantee a secure connection. After making these changes, restart your PS5 to apply the new settings and fix sound issues.
Set PS5 Audio Format to PCM for Best Compatibility
You’ve already set HDMI as your PS5’s audio output and disabled 3D Audio to clear common sound issues—now, fine-tune your audio performance by selecting the right format. Set your PS5 audio format to PCM for best compatibility. Navigate to Settings > Sound > Audio Output and choose Linear PCM. This format delivers lossless audio and works reliably with most TVs and sound systems. Unlike Bitstream, PCM avoids format conflicts if your display doesn’t support it. Verify your HDMI device is set to accept PCM audio to prevent issues. Using PCM guarantees high-quality sound for games and media. It’s a quick, effective fix if your audio still isn’t working right.
Turn Off 3D Audio if HDMI Sound Isn’t Working
One quick fix for HDMI sound issues on your PS5 is turning off 3D Audio. Go to Settings > Sound > Audio Output and disable 3D Audio—this can resolve conflicts preventing sound from reaching your HDMI device. Make sure the Output Device is set to HDMI Device (TV) so audio routes correctly. If you’re still having trouble, switch the Audio Format (Priority) to Linear PCM for better compatibility. Turning off 3D audio often clears up glitches, especially if your TV or soundbar doesn’t fully support it. This step simplifies the signal and boosts your chances of getting sound through your HDMI device.
Restart PS5 and Replug HDMI to Reset Connection
After turning off 3D Audio, try restarting your PS5 and replugging the HDMI cable to reset the connection. Hold the power button until you hear a second beep, then unplug the HDMI from both the console and TV. Wait at least 60 seconds before you restart PS5 and replug HDMI securely at both ends. This clears audio handshake issues between devices. Once powered back on, check if sound works. Make sure your PS5 audio settings are correctly set to output through HDMI. This quick fix often restores sound without further steps. Don’t skip waiting the full minute—it’s key to resetting the connection properly.
Test PS5 on Another TV to Isolate Hardware Issues
If the sound still isn’t working after restarting your PS5 and resetting the HDMI connection, try connecting the console to a different TV. Use the same HDMI cable and verify you’re using a different HDMI port on the new TV—this helps rule out cable faults. Power on the second display and select the correct input source. Check its audio settings to confirm they’re properly configured. If the sound works now, the issue likely lies with your original TV’s settings or compatibility. If not, your PS5 may have a hardware problem. Always double-check connections and select the correct output to avoid false conclusions during testing.
Reset PS5 Sound Settings if No Fix Works
Since the issue persists despite troubleshooting hardware and connections, it’s time to reset your PS5’s sound settings. Go to Settings > Sound > Audio Output and select “Reset” to restore defaults. Set your output device to HDMI Device (TV) for proper audio transmission. Disable “Enable 3D Audio for TV Speakers” to avoid conflicts. After you reset, update your system software—bugs in older versions can cause audio issues. Then, fully restart your PS5 so all changes take effect. This reset clears misconfigurations that might silence your audio. If sound still doesn’t work after these steps, the problem could require further system troubleshooting or support assistance.
Frequently Asked Questions
Why Am I Getting No Sound From My PS5?
You’re getting no sound because your PS5’s audio settings might be wrong, the HDMI connection’s loose, or your TV’s muted. Check volume levels, verify HDMI’s secure, and confirm output’s set to HDMI in sound settings.
How to Get Volume Back on PS5?
Turn up your TV’s volume and un-mute it since the PS5 doesn’t control speaker levels. Check Settings > Sound > Audio Output, pick HDMI Device (TV), disable 3D Audio, update system software, then restart your PS5 and reseat the HDMI cable to restore sound.
How to Fix PS5 Audio Glitch?
You fix the PS5 audio glitch by checking audio settings, turning off 3D audio for TV speakers, updating the system software, power cycling the console, and swapping HDMI cables or ports to guarantee a clean, stable connection.
Why Am I Getting No Audio Output?
You’re getting no audio because your PS5 might be outputting sound to the wrong device, the HDMI cable’s loose, or settings are off. Check connections, update the system, and confirm audio output settings match your TV or sound system.
